Turn messy WhatsApp messages into clean, confirmed orders — automatically.
More sales, less admin — without hiring. Your WhatsApp order desk, run by AI — 24/7, in every language your customers use. Free text, voice notes or a photo of a paper order, it captures every order accurately. No more re-typing.
See it on your own catalogue in a 20-minute call.
Concierge
online
I want 5 cartons of red eagle oil and some spritzer 500ml for Ming Cafe
10:42 AMOrder confirmed ✅ • Red Eagle Oil (Carton) ×5 • Spritzer Water 500ml ×12 Outlet: Ming Cafe
10:42 AMAutomating FMCG Distribution in Malaysia
Yee Lee Trading, a Malaysian FMCG distributor, automated their WhatsApp order desk across 118 SKUs.
Voice notes and messy text orders from hundreds of retailers — in English, Malay, Mandarin, Cantonese and every rojak mix in between — are now resolved into clean, confirmed orders, instead of one person re-typing every message.
“The AI understands local dialects better than our new hires.”
One inbox. Every kind of order.
Pick a scenario — watch a real message turn into a clean, confirmed order.
Voice note orders
Demo video coming soonVoice note orders
A 30-second voice note in mixed Malay and English becomes a structured order.
Why Distributors Choose Concierge
Zero Re-typing Errors
Eliminate human error. The AI matches fuzzy, misspelled text to your exact SKU codes — deterministically, against your own catalogue.
Speaks your customers’ language
English, Malay, Mandarin, Cantonese — even rojak mixes and voice notes. However your customers type or talk, it’s understood and turned into a clean order.
Faster Turnaround
Go from a WhatsApp message to a clean picking slip in seconds, not hours. Ship faster, keep retailers loyal.
Supervise, Don’t Type
Your team manages exceptions and growth instead of drowning in manual data entry. Conservative handover keeps humans in control.
More sales, less admin — without hiring.
Reps lose 60–70% of their day to chasing orders, transcribing voice notes and copying SKUs into the ERP. Concierge absorbs all of it — so the team you already pay for can spend every freed hour prospecting and winning new accounts.
300
salespeople of capacity, unlocked
Free up the ~60% of the day reps spend re-typing orders — equivalent to 300 extra full-time staff at zero new payroll.
3%
of a RM 2M/mo sales payroll
At 100,000 orders/month, Concierge costs a fraction of what one order desk already spends on manual entry.
100%
order accuracy
A 24/7 admin clerk that never sleeps, never calls in sick, and never makes an order-entry typo.
One plan. Everything included.
Setup, hosting, support and the AI — all in. No per-seat fees, no surprise bills. Drag the slider to see your monthly estimate.
RM 2,500/month
Includes your first 1,000 confirmed orders every month.
5,000 orders / month
Estimated monthly cost
RM 6,500
Works out to
RM 1.30/order
The more you order, the less each order costs.
Estimates only. We’ll confirm exact pricing for your volume on the demo call.
Request Your Live Demo
Tell us about your order desk and we’ll show you a demo on your catalogue.